COVID-19 update on sportsmed services

We’re still here caring for you, even during this challenging time. As of Thursday 14 May 2020, the 25% elective surgery cap is to be lifted in South Australia. Our surgeons will be increasing their elective surgery lists while still adhering to social distancing, hygiene, PPE and cleaning regulations.

We ask that you please be patient with our staff as we work through contacting sportsmed patients to discuss individual circumstances in light of the cap being lifted.

All patients visiting our locations are still being screened with a number of questions as well as their temperature being taken before being allowed to enter. We are still asking that patients please do not bring visitors to any appointments unless they are essential.

  • Anyone who has; returned from an overseas or restricted interstate area, come into contact with someone who has returned from these restricted areas, come into contact with someone who has tested positive for COVID-19 in the past 14-days should not attend our facilities.
  • Hospital visitors are limited to one person at a time.
  • Elective surgery 25% cap to be removed from Thursday 14 May 2020.
  • Elective surgery bookings will be prioritised based on urgency of procedure/ailment.
  • Our surgeons are still consulting via telehealth and in the clinics where required. For all orthopaedic appointments and enquiries, please call 8362 7788.
  • Our medical centre is still open and our doctors are taking appointment bookings. Please contact our reception staff on 8362 8111 for all appointments.
  • Physiotherapists and Podiatrists are still consulting in our clinics and via telehealth, however some hours have changed. Please call 8362 8122for physio enquiries and 8130 1222 for podiatry.

Follow us on FacebookInstagram, LinkedIn and YouTube to stay up to date with all the latest information.

Additional COVID-19 resources

Australian Government Department of Health

SA Health

Government of South Australia

World Health Organisation (WHO)

Coronavirus Health Information Line – 24/7
1800 020 080

COVID-19 update – 14 July 2020

In light of the recent developments in Victoria and the further restrictions that have been enforced at a state level, we are requesting that anyone who has returned from overseas or a restricted state or has had contact with anyone from these locations or a person confirmed positive for COVID-19 within the 14-days prior to attending their appointment, please reschedule your appointment and not attend our facilities.

Some visitors and patients attending who have organised a formal exemption to travel for medical purposes will be required to provide written evidence prior to entering our buildings.

If you are feeling unwell or have displayed cold/flu like symptoms recently, please do not attend our locations.

Visitor numbers within the hospital are still capped at one visitor per patient at a time, and we still ask that all patients of orthopaedics, medical, physiotherapy and podiatry only bring the necessary visitors with them.

While a large portion of consultations have moved back to be face to face, we are still offering telehealth consultations with our surgeons, where appropriate.

We are continuing to carry out patient and visitor screenings, with staff members checking temperatures and asking a series of health and travel questions to all patrons. Social/physical distancing of one person per 2m2 as well as 1.5m separation will still be required. Please use the hand sanitiser stations at the entrances and throughout our facilities.

We will continue to communicate with our patients directly to discuss their individual circumstances.

Thank you for your continued support and understanding.


COVID-19 update – 12 May 2020

With the recent announcement regarding the commencement of a staged reopening of businesses, we welcome the South Australian Government’s decision to remove elective surgery capacity restrictions from Thursday 14 May 2020.

For the safety of our patients and staff, we will continue to maintain social distancing, PPE and hygiene regulations, remaining vigilant and responsive as we move through this transition.

Telehealth consultations will remain available with surgeons, in addition to face to face appointments at our facilities.

We will continue to contact patients to discuss their individual circumstances.

Thank you for your ongoing support and understanding.


COVID-19 update – 21 April 2020

Today the Government announced the cautious reintroduction of elective surgery from 27/04/20.

Please understand that the recommencement of elective surgery (for category 1, 2 and some category 3) comes with continued limitations and capacity restrictions, as we prioritise the health and safety of patients and staff.

We will endeavour to provide further clarification on what this will mean for our patients in the coming days.

If you feel your clinical status has changed since we last spoke with you, please feel free to contact us at your convenience.

Thank you for your ongoing support and understanding, will be in contact with you to discuss your individual circumstance.


COVID-19 update – 27 March 2020

Our number one priority is the safety and wellbeing of our patients and staff during this unprecedented pandemic.

We are following Government regulations and advice from SA Health surrounding elective surgeries, however we understand that this may have caused some confusion and uncertainty in the recent days.

With the initial announcement on Wednesday 25th March to cease all non-urgent elective surgeries as of midnight that same day, and the sub sequential announcement to extend the deadline to Wednesday 1st April, we have come to the difficult decision to finalise all non-urgent procedures by the end of today, prior to the Government enforced deadline.

As you will be aware, the landscape is rapidly changing and we are doing our best to communicate with patients in a timely manner. We will continue to contact patients individually regarding their planned procedures and how these may be affected. We would like to thank you for your support and understanding as we continue to navigate this difficult time.


COVID-19 update – 24 March 2020

Hospital visitors
In addition to the various measures we are currently taking to protect our patients and staff, we will no longer be allowing visitors into our hospital as of tomorrow, Wednesday 25 March 2020.

Patients aged 16 or under and those needing a translator or support worker will be exempt from this and will be allowed ONE visitor. These visitors will still be required to follow the outlined protocols in regards to travel, health, contact and testing.

Orthopaedic, physiotherapy, podiatry, psychology and dietitian patients
For patients of orthopaedics, physiotherapy, podiatry, psychology and our dietitian, we will be further utilising our telehealth service to allow patients the option to have their consultations via phone or video call. If you are interested in having your consultation via telehealth at this time, please call us on 8130 1222 to discuss this with one of our team members.

Again, we thank you for your continued support and understanding as we navigate this unprecedented time.


COVID-19 update – 19 March 2020

The health and wellbeing of all patients, visitors and staff is of our utmost priority, and we continue to implement necessary precautious measures to ensure this.

From tomorrow, Friday 20 March 2020, we will be restricting all visitor numbers to one per patient. This means that all orthopaedic, podiatry, physiotherapy, medical and hospital patients will only be allowed to bring ONE visitor with them to all appointments and bookings.

Patients and their one visitor must still meet all of the entry requirements prior to entering our buildings for their appointment.

If you have any queries regarding upcoming appointments or requirements, please call our team on 8130 1222.

We greatly apologise if this causes any inconvenience ; however, we hope you can understand that in doing this we are caring for the community the best we can.


COVID-19 update – 17 March 2020

We understand that things are rapidly changing with the current COVID-19 situation and we endeavour to keep you updated with the precautious measures we are taking to ensure the safety of all patients, visitors and staff.

Please ensure that you are up to date with the current measures we are taking;

  • If you have returned from ANY overseas country in the past 14 days, you will not be permitted to enter our buildings
  • If you have come into contact with someone who has a confirmed case of COVID-19 in the past 14 days, you will not be permitted to enter our buildings
  • All patients, visitors and staff will be required to have their temperature taken and answer a series of questions prior to entering any sportsmed building
  • We ask that patients only bring essential support people to all appointments and consultations
  • Please observe strict hospital visiting hours (11:00am – 8:00pm) as you will not be permitted beyond these times.

We thank you for your patience and understanding during this time, and we will continue to provide consistent updates to all patients, visitors and staff as we can.


COVID-19 update – 16 March 2020

Last week, we communicated the steps we are taking to protect the welfare of our patients, staff and visitors in the face of the emerging threat of coronavirus.

We are continuing to follow Government safety guidelines regarding travel and isolation, and are also implementing additional measures beyond this advice to minimise risk.

From today, all patients, visitors and staff on site will be asked a series of questions and have their temperature checked prior to entering our clinic buildings or the hospital.

Whilst it is business as usual, we also kindly ask our patients to consider only bringing essential support people with them to their appointments or procedures.

These are challenging times, and we greatly appreciate your patience and understanding of our cautious preventative measures to ensure the continued safety and wellbeing of our sportsmed community.

We will continue to keep you informed of any further developments.

If you have any concerns about COVID-19, please call the Coronavirus Health Information Line on 1800 120 180.


COVID-19 update – 12 March 2020

sportsmed is committed to providing a safe and healthy environment for our patients and staff.

In the best interest of all patients, visitors and staff, we are taking cautious measures to ensure the health and safety of all. Hand hygiene has always been treated with the utmost importance, and staff members continue to follow implemented hand hygiene practices (including the use of the BioVigil system) to minimise risk where possible. We ask that all patients and approved visitors also practice excellent hand hygiene.

At sportsmed, we are following the current advice provided by the Australian Government and Department of Health.

Please carefully consider the following prior to attending any of our locations.

International or interstate visitors will not be allowed on sportsmed sites without prior written approval.

Anyone (staff included) who has travelled, or come into contact with anyone who has returned from restricted countries must take the below precautions.

Isolation requirements 
You need to isolate yourself if you are at risk of getting the virus

  • If you have left, or transited through mainland China, Iran or the Republic of Korea in the last 14 days, you must isolate yourself for 14 days from the date of leaving mainland China.
  • If you have been in close contact with a proven case of coronavirus, you must isolate yourself for 14 days from the date of last contact with the confirmed case.

The Australian Government considers the following countries to be at moderate risk for COVID-19:

  • Cambodia
  • Hong Kong
  • Indonesia
  • Japan
  • Singapore
  • Thailand

If you have recently travelled to these countries, monitor your health for 14 days after leaving that country. If you develop a fever or cough, seek medical advice urgently and isolate yourself.

The Department of Foreign Affairs and Trade (DFAT) has raised the level of advice for:

As this situation is rapidly changing please see the Department of Health website for continuous updates to information

Additionally for those working in healthcare 
If you are returning from any of the above locations, and you work as a healthcare worker (any person who works in a healthcare facility) or as a residential aged care worker, you should not attend your regular work for 14 days.

For further information… 
Australian Government Department of Health

SA Health

World Health Organisation (WHO)

Coronavirus Health Information Line – 24/7
1800 020 080