sportsmed is committed to improving the health and well-being of our patients by providing world-leading and outstanding patient care in a modern, innovative and supportive environment. We understand the importance of partnerships between health service organisations, health professionals, patients, families, carers and consumers.
We aim to continually improve the quality of care we deliver and we are proud of the achievements in delivering quality care.
We encourage you to involve your family members in all facets of your experience. It is a good idea to write down any questions you think you may have in advance, to ensure you are well informed of your experience at sportsmed.
Feedback about our patients’ experiences provides valuable information about what we are doing well, and where we can do things better. Please let us know about your experiences, because we truly value your opinion.
We believe that both positive and negative feedback can help us provide you with a better service so if you are unhappy with the service or care you are receiving, you have the right to provide this feedback and feel confident to do so. Please see our patient feedback forms and our website for further information about how you can contact us.
There are several ways that you can provide us with feedback:
- Via our website
- Using our feedback form
- Sending us an email or written letter
- Contact via telephone
- Through our Facebook page
- or any other style that suits you.