Physiotherapy

Our physiotherapists are available at the below sportsmed locations with appointments available Monday to Saturday. To make an appointment with one of our physiotherapists, contact the location directly or email physio@sportsmed.com.au. A GP referral is not required.

• Stepney Healthcare Hub – 08 8362 8122
• Blackwood – 08 8130 1181
• Henley Beach – 08 8353 0111
• Morphett Vale – 08 8130 1110

All patients including private health members, uninsured, workers’ compensation, DVA, third party and public liability patients are welcome at sportsmed.

For your physiotherapy appointment, please ensure you bring the following with you:

• Medicare card
• Private health insurance card (if applicable)
• DVA card (if applicable)
• Claim number (workers’ compensation and third party patients) and contact details for your case manager*
• Any relevant x-rays, scans and/or medical reports.

*Workers’ compensation and third party patients must have a current claim and approval from their case manager to attend. In the event of a claim not being accepted, the patient is personally responsible for any costs incurred.

Please arrive 15 minutes prior to your allocated appointment time. Our staff will provide you with the appropriate paperwork required to be completed before the consultation with your practitioner.

In order for your practitioner to provide you with the best possible treatment and care, a detailed understanding of your past and present health is required. Please advise your practitioner of your previous medical history, current medical conditions and the medications you are taking, including those purchased over the counter. This information is very important. It may affect how you recover from your condition/injury and also potentially alter the course of treatment.

Once your practitioner has examined you, he will discuss your condition/injury with you and the necessary treatment plan. It is vital that you fully understand your condition/injury, treatment options available to you, your practitioner’s recommendations, potential risks associated with treatment and recovery time. If you have any questions or concerns, please discuss them with your practitioner at the time of consultation.

For physiotherapy consultations, please bring along your private health insurance card or relevant documentation (workers’ compensation, DVA, third party etc.), if applicable, and Medicare card to ensure your claim can be processed at the time of consultation.

All private health funds and patients including uninsured are welcome at sportsmed. sportsmed is also a Bupa Members First Healthcare Provider for allied health services, ensuring patients with Bupa private health receive exclusive benefits including more money back on claims. Physiotherapy services at our Blackwood and Morphett Vale locations are also a part of the Health Partners network. Health Partners members will pay just $12 a visit* for physiotherapy consultations, while they will have access to a higher limit to be covered for more treatment.

Generally most health funds will cover a percentage of the cost for physiotherapy services, however we recommend you check your level of cover with your private health fund to know exactly what you are entitled to for each consultation and the gap you may be expected to pay. Any gap payments are expected to be settled on the day of consultation.

You can claim a rebate under a Chronic Disease Management (formerly Enhanced Primary Care or EPC) program which must be obtained via a GP referral. There is criteria to meet to qualify for the program and it is only available to patients with chronic or terminal medical conditions (present for six months or longer).

We provide onsite HICAPS and ask that all accounts are settled on the day of consultation via EFT, Visa Card, Mastercard, AMEX, cheque or cash.

*Initial and subsequent consults on Top and National Extras cover with a Health Partners Participating General Physio. A higher gap payment may apply if you choose to see a Qualified Master’s Physio, up to annual limits. Waiting periods may apply.

We understand your time is valuable. All of our practitioners endeavour to run on schedule and your punctual attendance will assist this. Please feel free to ring us 30 minutes prior to your appointment to confirm if your practitioner is running on time. Should you arrive late for your appointment your practitioner will do their best to provide you with your full treatment time, but in rare instances, appointments may need to be rescheduled.

We do ask that you contact us and give at least 24 hours notice should you need to reschedule or cancel your appointment. Regular cancellations or cancellations with less than 24-hour notice may incur a cancellation fee.